Client Testimonials
There is nothing we appreciate more than our clients taking the time to tell us about their experience working with us. Here are what some of our clients had to say...thank you very much!
Mold Inspection Sciences of Austin did a good job producing a mold inspection report for our house. They were quick to schedule, showed up on time, did their job efficiently, and were ready with explanations for questions we had.
We had a leak in the kitchen that went unnoticed for 4 months. When I ripped out the cabinets the floor and wall were plastered with mold. It was so wet, algae was also growing. We hired a separate mold abatement company to eradicate the mold. This is typic...
Great job by Kristy, Chuck, and the guy on the phone after. Got me in last minute when our previous inspection fell through, and then gave candidly uncertain guesses for the cost and time to repair.
Here's why I'll be recommending them to everyone I know:
Thoroughness Above All: The inspector, Chuck, meticulously examined every inch of my home, from the attic to the crawl space. No stone was left unturned! He us...
I can not put into words the amount of grateful that I am to Christian, Kelvin and Tracy. I've been sick for over a year in a rental and the property management company did their testing thru someone else and they said it was fine but I'm still HORRIBLY ILL. I spoke to Christian who answered all of my questions and who felt genuinely helpful and caring not someone just focused on just making a sale which is why when my mycotoxin text cam back positive I knew I needed to call Christian for...
Spent $2,000 on inspection/testing and was told it would be another $800+ to receive the protocol (which we weren't told until after the inspection and testing). Call any other company for a more transparent and affordable mold inspection. Don't hire this company.
I'm impressed by this company's reliability and professionalism and their detailed and thorough inspection. They are really on top of things and are great with communications
I suspected mold in my apartment, and called to get an idea of what was going on. 5 stars because George from customer service is a real human being; who not only gave me the expected run down on the tests that they do but shared his experience of what he see's happen to renters who have mold and the issues they run into with management, and what is a highly likely course of events. He didn't push me or even suggest I get an inspection with my situation, but gave me free advice and shared...
This is not my area of expertise at all and can be particularly scary when you don't know what to expect so for...
We hired Mold Inspection Sciences to do an inspection on a property we are looking to buy. The people we talked to were well aware that our primary objective was to determine the cost of remediation so we could negotiate the necessary amount into our contract. After spending over $3000 for the report and testing, we were then told we were not allowed to purchase the remediation protocols (which we were more than willing to purchase, even though it was...
Do not use this company!!!! I had Chuck out to inspect our home. Initially I thought he was amazing and very thorough.
He detected water behind a wall with his moisture reader. I asked him if we could sample it and he said sure but that he wasn't allowed to cut into the wall. I said "oh is that because of liability associated with possibly hitting a pipe" his response "i just can't cut into it".
I made the first cut and he finished cutting the drywall out. We found mold on th...
Really sub par experience with these guys as they sent someone out who said it would cost ~$1300 to get the testing done. He said following the inspection I could use the results to have a remediation company fix the issue. Imagine my surprise when the report came and it said I couldn't use it for remediation but would instead need to pay an additional $849 for a protocol which could be then be sent to a remediation company. The inspector spent 2 hours at my house and never mentioned any o...
Update: It turned out that some of the mold they reported was not really mold, according to a 2nd opinion we got. Fortunately we did not rip open a wall based on their original report.
This is my second mold inspection service experience with Mold Inspection Sciences of Austin. Both times I have been really impressed with the thoroughness of the inspection, and the practical, site-specific recommendations given my the technicians.
Rich did the most recent inspection. He was very helpful and friendly. He seemed to know a lot about general home construction as well as what to watch out for regarding mold issues. Again, I feel like I got great service and feel confid...
Considering purchase of home with active plumbing leaks and so far the mold inspection has proven to be very useful. Still waiting for our sample analysis and report. But I am very confident in the thoroughness of our inspector's process. He was extremely meticulous and also helped us decide on what samples to take. Strategic sampling is important - for keeping cost down (each sample is $125) and in getting an accurate impression of what the situation is in the building. This company has l...
Every thing that they do is done right and explained fully. Rick was very thorough, respectful and a wealth of knowledge!
Thank you
The entire team at MSI are professional and responsive.
Mold Inspection Sciences would be my first recommendation...
Eija was extremely diligent and did an incredible job...
I received the Mold Inspection Report on Thursday and was very appreciative of the time and hard work that your Mold Inspector Rick Weir put into acquiring the accurate findings and results I needed . He far exceeded my expectations with his focused and attentive direction regarding the issues I was struggling to find answers to and get resolved. I would like to thank-your entire company for you professionalism and caring attitude to me during this time. It meant more than I ca...